Testimonials
To submit a testimonial please contact Tim Traylor at ttraylor@triadmt.com or call (303) 424-0268.
"We’ve been working with Ted and the team at Triad Machine for 20 years now. We buy Mori Seiki machines and Mastercam software from them. There is one main reason that we do not go out for bid when we need a new machine -- and that is the service that Triad provides."
"I can only describe it as exceptional! They are probably the best at service in all of Colorado. I view the relationship we have with Triad as a true partnership, and I wouldn’t go anywhere else for my machine tools!"
"We buy Mori Seiki machines, Mastercam software and other machines, including Brother, from Triad. We started with them right after they first opened up for business. The reason we continue to buy from Triad is their service department. It is the very best! When you buy a machine, you want to know that it can be serviced locally. The Mori Seiki machines are very reliable, and they rarely go down, but when they do, you want them up and running ASAP. Triad’s service department is so knowledgeable, and they’ve been with Triad forever. I buy from other dealers but I believe the service department at Triad is the best. It’s outstanding!"
"We buy pretty much all of our machine tools from Triad Machine Tool, and have for more than 20 years now. They have very good machine tool lines, and they stand behind their products. Everyone tries to provide outstanding service, but with many companies, it ebbs and flows. When they have good people, it works but they don’t always have the best service people. At Triad, there is consistency, and I’ve been dealing with the same sales and service team for 20 years now. It’s the longevity of the team that provides superior service that makes me continue to work with Triad."
"About 10 years ago, we did an analysis of the top brand machines, including Mori Seiki. We went with the Mori Seiki line, and Triad Machine, because one of the most important purchase criteria was service. Triad’s service team is extremely knowledgeable and responsive. They are always here the same day we call, if we need them. The fact that their service team is local was a major consideration. Their pricing is additionally very competitive."
"We’ve purchased 4 Mori Seiki’s and a Citizen swiss turning machine from Triad over the past 5 years. We did substantial upfront analysis of a number of machines 5 years ago, and selected the Mori Seiki. We found Triad’s upfront sales and service to be exceptional. Over the years, their after-market sales and service continues to be outstanding. They don’t just sell a machine and run away! In my opinion, they are the very best. Once we were delighted with their products and their service, there just wasn’t a reason to buy from their competitors. With Triad, we are standardized on our machines, and with superior sales and service support, it just makes good business sense to remain with Triad."
